STEPHEN P. MORGAN

President & Director of Sales
Incident Communication Solutions
Contact: smorgan@incidentcommunications.com

• 10 Years’ Industry Experience:
• Information Technology
• Mobile Communications
• Operations
• Program Management
• Business Management
• Cisco Certified In Multiple Technology Specializations

Steve Morgan is the President of Incident Communications Solutions, LLC. He has extensive experience in the Program Management and implementation of communication systems for federal, state, and local government.

Steve's recent accomplishments for ICS clients includes overseeing the coordination of networked communications between 10 local, state and federal law enforcement agencies during a public, televised gubernatorial inauguration event. In addition, Steve served a key leadership role for a recent project involving a networked homeland security fleet, which included 23 Mobile Command Vehicles deployed across the U.S. Steve also provides Program Management support for clients' communications solutions, including over 75 mobile command vehicle projects and the implementation of several land based Emergency Operations Centers.

Before coming to ICS, Steve served as a Senior Program Manager for the Mobile Communications Business Unit at ARINC, a world leader in transportation communications and systems engineering. While there, he led numerous teams to solve complex communications networking challenges between diverse humanitarian, government and emergency agencies, often working across government divisions and state boundaries. Steve's teams enabled diverse command centers to communicate via radio, video, video teleconferencing and internet during planned exercises and natural disasters.

His work at ARINC included, for example, extensive on-site problemsolving to provide networked communications among relief and government agencies after Hurricane Katrina. Steve led the team of four engineers that deployed quickly with the Maryland Task Force after Hurricane Katrina. The team’s mission, Operation Lifeline, was to establish six medical clinics in Jefferson Parish to treat citizens and transport them to functioning hospitals. Operation Lifeline was responsible for the treatment of over 6,000 walk-in patients and the rescue of over 35 stranded citizens.

Steve honed his technical expertise while serving as a consultant and project manager with the University of Maryland in College Park. While there, he successfully deployed one of the highest-performing business software systems, which serves 15,000 users and creates more than 500,000 database transactions per day. As a consultant from the university Steve also designed and developed customized software to solve the unique needs of organizations in a variety of industries.

Steve’s experience and expertise are further bolstered by his on-going commitment to education and training. He has earned a Bachelor of Science degree in Computer Science, a Master of Science degree in Information Systems Management, as well as a Master’s in Business Administration from the University of Maryland. Further, Steve holds several Cisco Systems Certifications including: Cisco Certified Sales Expert, Cisco Security Sales Specialist, Advanced IP Communications Account Manager, Cisco Wireless LAN Account Manager, and IP Communications Express Account Manager.

Steve works closely with the ICS team to bring together his proven experience and training to create high quality communications solutions for ICS clients.

W. CHRISTOPHER BOYD

Vice President & Communications Architect
Incident Communication Solutions
Contact: cboyd@incidentcommunications.com

• 15 years' industry experience
• IP (internet protocol) networking
• Design architecture and communications
• Complex, large-scale networking
• Cisco Certified in multiple technology specializations

Christopher Boyd is the lead Communications Architect for Incident Communication Solutions, LLC. With extensive experience in the application and implementation of IP-centric advanced technologies, he brings considerable experience to organizations and agencies looking to deploy IP-based communications such as Voice, Video, Data and LMR Interoperability.

Chris advocates the adoption of these technologies into formats such as Mobile Command & Control vehicles and Fly-away deployable communications kits. He accomplishes communications challenges via varying uplink technologies, including Satellite communication (SatCom) and Wireless (both fixed and mesh).

Hailing from a history of IP based technology during his tenure at Cisco Systems, Inc, Chris was contributing member of the Global Defense, Space and Security Group (GDSS) as a lead Systems Architect on the Homeland Security Support team. On this team he focused on mobile, tactical and deployable communications using advanced technology, IP based tools such as Voice over IP (VoIP), Wireless Mesh and Collaboration software.

Chris has also provided strong business development and technical leadership for emerging technologies, including those used in LMR Radio interoperability solutions and tools development. As a part of his architectural guidance, he advises customers in the adoption and deployment of tools that allow collaboration across operational, organizational, and network domains. Specifically, Chris applies his expertise with Cisco IPICS, a tool that enables Comprehensive Communications Interoperability using LMR Radio systems, VoIP and other advanced technologies. With these technologies, clients gain "true interoperability" in their communications.

Chris was able to put a majority of his architectural skills to work during the aftermath of Hurricane Katrina in 2005. He provided guidance to organizations struggling with deployable communication as they worked on the massive humanitarian relief effort. During this effort, he provided direct deployment assistance in the design, procurement and implementation of SatCom VoIP solutions using Cisco CallManager, Call Manager Express and other Cisco router-based functionality. He helped bring voice and data communications to remotely deployed workers with the American Red Cross and FEMA, as well as to military assets such as the National Guard Bureau and several State National Guard Units. This communications challenge required networking a combination of flyaway deployable assets as well as IP-enabled Mobile Command & Control (C2) vehicles.

Before joining Cisco Systems, Chris was Chief Operating Officer and Director of Engineering for US Datacom, a Cisco-Certified partner that specializes in turnkey Local and Wide Area Networks for a variety of applications, from Small-Medium Business (SMB) up to Enterprise Service Providers. US Datacom also provided outsourced Network Management (7x24 NOC) solutions to many of its key customers. Business Telecom (BTI), a facilities-based CLEC acquired US Datacom in April, 2000.

Chris attended Widener University in Pennsylvania where he studied Civil/Structural Engineering and Computer Science. He resides in Raleigh, NC and manages the ICS field office there.

MICHAEL A. REES

Vice President & Director of Operations
Incident Communication Solutions
Contact: mrees@incidentcommunications.com

• 17 years' industry experience
• Mobile communications architecture: development, deployment, and support senior network engineer
• Designer of mobile communications network architecture
• Created ARINC Mobile Communications network architecture
• Cisco Certified in multiple technology specializations

Mike Rees is Vice President and Director of Engineering for Incident Communication Solutions, LLC (ICS). With 17 years' experienced in the industry, he brings a diverse background in voice, data, and video communications.

Mike started his career at the U.S. Senate Telecommunications Department, where he was responsible for voice and data communications for both the Washington, DC, and State Senate Offices. He provided first line interface with Congressional and State senatorial staff, committee staff and Senate support staff, establishing communications services such as LAN/WAN environments and voice communications.

Mike then moved onto ARINC where his experience ranged from WAN engineering for air to ground communications for the airline industry to Public Safety communications. In the Airline Communications environment, he was the lead network engineer responsible for conception, design, testing, deployment, and support of a 500+ node Cisco worldwide network, which supplied mission-critical data traffic to and from aircraft. In Public Safety communications, Mike was the lead network engineer responsible for designing and implementing IP Telephony, Data, Wireless, and Video solutions for mobile command vehicles. He also designed and deployed LMR Radio interoperability solutions that included both WAVE and IPICS solutions.

Mike is a Cisco Certified Network Professional (CCNP), Voice Professional (CCVP), and Security Professional (CCSP). Responsible for the full engineering life cycle for ICS, Mike is in charge of the engineering department, including both network and system engineers. He brings considerable experience to organizations and agencies looking to deploy IP-based communications such as Voice, Video, Data, Wireless and LMR Interoperability in both a Mobile Command and Tactical environment.

Mike brings expertise to complete life cycle engineering for IP Centric Mobile Command and Tactical communication solutions, as well as Cisco based internet working solutions. His Cisco Premier Certifications include:

• Cisco Certified Network Professional (CCNP)
• Cisco Certified Voice Professional (CCVP)
• Cisco Certified Security Professional (CCSP)